Support Portal


Dear Customers,

we have completely revised our support portal.

You can reach our new portal under

Your Beta Systems team

International Hotline Contacts

Germany & Europe


Central Hotline for all products

Tel. +49 (0)6321 499 15 108
E-mail: support(at) 

North America


Hotline for Beta Systems products
(Beta 91, 92, 93 etc.)

Tel. +1-866-716-5388 (toll free in North America)
Tel. +1-403-231-9858 (from outside North America) 

Hotline for SAM products
(SAM Jupiter/Enterprise, SAM Password, Garancy, Secur*, Blockade etc.)

Tel. +1-877-231-9867 (toll free in North America)
Tel. +1-403-231-9868 (from outside North America)
E-mail: techsupport(at)

Beta Systems was founded in 1983, has been listed on the stock exchange since 1997 and employs more than 300 staff. Company headquarters are located in Berlin, Germany.

The company, together with its 18 self-owned subsidiaries and numerous partners, has a strong domestic and international focus. More than 1,300 customers located in over 30 countries are running about 3,200 installations that help them optimize their IT processes. Beta Systems is a leading mid-sized, independent European software solution provider.